Refund & Return Policy
Welcome to Auriluxury Online Store
At Auriluxury Online Store, we clearly define our Refund & Return Policy to maintain transparency and avoid misunderstandings. Please read this policy carefully before placing an order.
Eligibility for Return
We only accept returns under the following condition:
âś… If the product is missing from the package at the time of delivery
âś… If the product is damaged or torn at the time of delivery
In this case, the customer must contact us within 24 hours of receiving the order with proper details.
Non-Returnable Conditions
Please note that we do not accept returns or refunds in the following situations, under any circumstances:
❌ If there is a size issue
❌ If there is a color issue
❌ If the customer does not like the product after delivery
We strongly recommend checking product descriptions, size charts, and images carefully before placing your order.
How to Contact Us
If your product is missing or you need assistance, you can contact us through:
📧 Email: auriluxuryonlinestore@gmail.com
đź’¬ Live Chat: You can directly talk to our representative via the Live Chat button available on our website
Our support team will guide you accordingly.
Important Note
Auriluxury Online Store reserves the right to approve or reject any return request after verification.
Thank you for shopping with Auriluxury Online Store.